Frequently Asked Questions


Here are some of our top questions.

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Can I use Power Point?

Yes, we have just released a new version that will allow you to upload your Power Point files.

How do you license?

Our license mode is simple.  We charge $1 user/month.  The reason our pricing mode is low is we are levering the Salesforce platform.  This allows us to save money, so we are passing it on to you.

Do you support SCORM?

Soon.  We are working to support SCORM and expect we will have a working solution in our next release ( 3 months).  However, it is important to note there will be an additional cost for this feature. 

Where is your data stored?

We store all of your data on the Salesforce platform.  Nothing leaves your environment and we do not have access to any of your data.

Can we use Salesforce TOols?

Yes, since we are native all the standard tools like Process Builder, Email, Analytics to name a few are all available to be used in conjunction with Impact Learn.

Can we Integrate to outher systems.

Yes.  Impact Learn was designed with API's in mind.  All of our tables (custom objects) are available in a full featured REST API.  So if you are looking to send your users activities to another system (e.g. Workday) it can be done with our API's.

Do I need A Salesforce License?

Yes.  Our core eLearning Operating System is build on the Salesforce platform.  So in order for our customers to access our solution they will need to have a Salesforce or Communities License.

Do you work with Salesforce COmmunities?

Yes.  We have build our solution to seamlessly work in your Salesforce Community.  We support both VF deployments, or the new Lightning Templates.  Since we are native, the implementation is just a Drag-and-Drop exercise.

Do you support Customer Communities?

We do support Salesforce Customer Communities.  However, it is important to note there are some limitations to the sharing model.  For this one it's worth having a conversation to ensure it will work for your use case.